Bilingual Dental Receptionist

o Greets and check-in patients promptly, efficiently and in a professional manner, while practicing patient confidentiality.
o Obtains, verifies, and inputs all information accurately into the computer system
o Coordinates the handling of walk-in patients according to office protocols.
o Checks each patient out efficiently and in a timely manner.
o Sorts and distributes mail to the appropriate individuals on a daily basis.
o Compiles accurate New Patient chart with all the required paperwork and dividers.
o Processes encounter forms and collecting of payments in accordance with WHSI Cash Management protocols.
o Correctly processes daily batch work including accurate deposit tickets, accounts for all missing tickets, and balance of paperwork to the system.
o Schedules appointments when necessary.
o Processes all referrals for our patients including providing complete and accurate referral information to the patient; sends the required information to the specialist and insurance company.
o Processes all incoming refunds
o Determine patient eligibility
o Verify patient income
o Maintain separate patient file
 

High school graduate or some training in dental office program.
Dentrix software experience.
At least 1-2 years dental front desk experience.
Bilingual-English/Spanish